From: Interactive Week: “one area that seems to be bucking the [downward] trend is the field of business-to-employee applications. Companies servicing this sector are reporting healthy revenue and, in fact, a number of firms are making new investments in B2E ventures.”
“B2E’s favored status comes from the simple fact that companies, big and small, have reported significant gains – both in cost reductions and productivity improvements – from implementing B2E applications. They cover the gamut from self-service access to … portals aimed at improving collaboration and communications among staff. What they have in common is a relatively low cost of implementation and a high return on investment (ROI).”