“Without high-quality and easy-to-use tools, filtering and managing the overwhelming quantity of information has been a nearly impossible task.” [more here]

some good quotes:

“Knowledge management is merely a shift from physical effort to mental effort, with the limits being time rather than physical strength.”

“superior use of knowledge is essential to survival”

“The key component (in a knowledge management system) is connecting people”

“what financial rewards and competitive advantage may be derived from knowledge?” … “One distinction could be between knowledge designed to reduce costs and knowledge designed to create revenue.”